How We Collect Your Personal Data
The date you provide to JOUAV® in the process of using JOUAV® products or services, such as name, phone number, e-mail address, communication address, ID number, bank card number (which you need to provide when you make payment transactions with JOUAV®), flight data (including sensor data, navigation system data, devices data, control data, flight restriction data and environmental perception visual data, as you request JOUAV® to provide after-sales service) etc.The data are read or stored by the system when you use our products or services, such as your location, product log, configuration information of your electronic equipment, flight data, IP address of access to our products or services, time information, geographic environment and location information, shared text or pictures, etc.
Your personal information may contain sensitive information, such as your race, religion, personal health condition, gender orientation, etc. When you use our products or services, you may upload or publish such sensitive information through open channels. Please handle these information with caution.
How We Use & Disclose Personal Data
We may use your personal information to help us achieve following purposes:
Serve you. Help us design new products or services, improve our existing products or services. And for identification, customer service, security, archive or backup, etc. Provide you with more closely related advertisements. Let you participate in our product or service survey. We may commission other third parties to provide services on behalf of JOUAV®, such as data processing, account management and marketing. We only provide these third parties with the information they need to complete their services, and we sign confidentiality agreements with these third parties with the same standards of confidentiality of JOUAV®. These third parties may come from abroad. According to the location laws, these third parties may have certain obligations of information disclosure.We will not share your personal information with any third party, except following conditions:
With your agreement: to achieve the purpose of chapter of “How may we use your personal data?” that share your information with JOUAV® authorized product or service providers. Share your personal information within JOUAV® to achieve the purpose of chapter of "How may we use your personal data?"
In the future, we may sell JOUAV® Business or acquire new business. In this case, your personal information and related accounts, products and services you purchased will be transferred along with the business.
Your personal data may be required to be disclosed under the following conditions: 1) to disclose to judicial or law enforcement agencies in order to investigate and prevent crime when suspected of criminal activities; 2) to disclose in accordance with the mandatory requirements of the law (or the court); 3) to disclose in accordance with the mandatory requirements of the government; 4) to protect JOUAV® assets (such as liquidating overdue payments and Accounts) etc. In the above case, we will record the content, time, reason and object of data disclosure.
If you want to check or verify your personal information and our disclosure records, please contact our customer manager or distributor. If in some cases we are unable to provide relevant information, we will inform you of the reasons in time.
In some cases, you have the right to refuse to provide us with certain data, but we may not be able to provide you with certain products, services or information. In order to protect the interests of both parties, for example, to ensure that your requirements are implemented and to prove that we have provided you with the required information, we may monitor your telephone or email contacts with JOUAV®, in order to ensure the quality of our service.
If you do not want to receive our communication on direct marketing, please let us know that we will delete your personal information from the direct marketing list.
If you do not want to share your personal information within JOUAV® members, please inform us. In this condition, we may not provide you certain products or services due to lack of information.
If you are under the age of 18, you should obtain the consent and guidance of your parents or guardians to ensure the correct use of our products and services.
When you visit our website, the files will be placed on your terminal. These files called cookies, are designed to gather data about your browsing and enable us to focus on your needs and expectations. For example, we use Cookie to identify you and access your my. jouav account.
This section allows you to better understand how Cookie works and how to configure it using current tools.
Updates to This Policy
We appoint a team to manage your personal data protection, including system, dispute resolution, training, liaison and other aspects, and report directly to the board of directors and the general manager on privacy protection related matters.
We will ensure that when you apply for any product or service, you will be informed of the purpose of the above information collection. If we want to use your personal information for other purposes, we will apply to you.